Perrygo is a small, rapidly growing company; we are passionate about our employees as well as supporting our customers and their mission. We are excited for the opportunity to bring aboard highly motivated and energetic individuals to join our teams. Currently, we are seeking a Senior Customer Tech Support Specialist (Help Desk). This role supports a Navy customer in Dahlgren, VA.

Job Description and Responsibilities:

The Senior Customer Tech Support Specialist (Help Desk) administers and supports daily operational requirements of computer network systems including workstation, file servers, and web servers. Duties typically involve the installation of hardware, software, systems upgrades, network accounts, network security, and web page design, interface and updates, and local system design documentation. This administrator will maintain, troubleshoot, and implement network security tools including firewalls, anti-virus, and intrusion detection services. This Administrator trains staff on software applicable to their position, assists customers with information technology, monitors system configuration (hardware and software), and provides instruction on computers and applications.

Basic Requirements: Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as ServiceNow.
 

Clearance: Top Secret (US citizenship required)

Education Requirements: Bachelors Degree in an IT-related discipline preferred.
 

Certifications:

This position is required to follow CWF designation at the IAT III level or 411 Work Role Code with the proficiency level of Advanced. Acceptable certifications are:

Certified Information Systems Auditor (CISA); Cisco Certified Network Professional (CCNP) Security; CompTIA SecurityX (formerly CASP+); Federal IT Security Professional-Operator-NG (FITSP-O); GIAC Global Industrial Cyber Security Professional (GICSP); GIAC Security Essentials Certification (GSEC); Systems Security Certified Practitioner (SSCP)

Contract: This position is pending a contract award. 


Location: On-site
 

Perrygo Consulting Group, LLC is an Equal Opportunity Employer, for all individuals, including protected veterans and those with disabilities. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, disability, or veteran status.

Perrygo Consulting Group, LLC participates in E-Verify.

If being a part of a small, growing company while having the opportunity to work on exciting projects with challenging tasks excites you – then please apply today!

Compensation Package - We offer an excellent compensation package with competitive salaries and meaningful benefits, including:

• Paid Time Off (PTO)/Sick Leave
• 11 Paid Holidays
• Flexible Work Schedules (offering a healthy work-life balance whenever possible)
• Employee Assistance Program (EAP)
• Medical, Dental, and Vision
• LTD/STD, AD&D, and Life-Employer Paid
• Supplemental Life and Accident options
• Health Savings Account (HSA) with employer contribution
• 401K Plan with employer Safe Harbor contribution
• Profit Sharing Plan